About
SeafarerHelp is the free, confidential, multilingual helpline for seafarers and their families available 24 hours a day, 365 days per year. SeafarerHelp is provided by the International Seafarers’ Welfare and Assistance Network (ISWAN), an organisation that works to promote the welfare of seafarers and their families.
We are here to help seafarers of any nationality, religion, gender or sexuality whatever their problem, wherever they are in the world. Talking to us is easy because we speak a wide range of languages and can be contacted via:
- Phone (call back option): +44 (0)20 7323 2737
- Email: help@seafarerhelp.org
- Live Chat: Click on the grey 'Click to chat' button at the top of this page
- WhatsApp: +44 (0)7909 470732
- Facebook: facebook.com/seafarerhelp
- Skype: info-seafarerhelp.org
- ВКонтакте: vk.com/seafarerhelpclub
We treat every contact confidentially and will do our best to help you. You can talk to us about anything whether it is a problem on board, concerns about your family, a health issue, or a request for general information. If you are feeling concerned about something and need some support, or if you just want to talk, we are here for you.
We may need to ask for some personal information in order to help you (e.g. name, nationality, ship IMO number) but this will not be shared with anyone else unless you give us permission. We do not record any telephone calls to or from our helpline.
